Shipping policy

OUR SHIPPING PROCESS
We pack and ship orders Monday-Friday, 1-2 business days after your order has been placed and payment has been verified.

 

INTERNATIONAL TAXES & DUTIES

Shipping on international orders does not include applicable fees, tax and duty charges that are based on your own country's policy. There will most likely be a charge by the carrier/country for customs/tax charges (this occurs with any international order).

 

 

ORDER INSURANCE TERMS
We offer (for a fee of 2% of your order total) the option to insure and protect your order against damage, loss, or theft. By deselecting our Rëzo Shipping Protection at checkout, we will not be liable for lost or stolen packages. 

GENERAL
To return your product, you should mail your product to: 

Rezo Hair Care 625 Central Ave Westfield NJ 07090

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.